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Order Policy
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Payment Policy
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Return Policy
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Shipping Policy
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Warranty
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Privacy Policy
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Contact Us
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Terms and Conditions
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Payment Policy
Payment Policy Our online payment policy is restricted by our credit
card processor. A 48 hour pament verification hold is place all orders.
We can only credit you the same way you pay. You are billed to ATOZ Business
Computers by 2checkout.com and You pay to gooddealonly@hotmail.com
via Paypal. |
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Order Policy
Order Online
You can place your order online using our shopping cart buttons and the
secure order form. Please don't send credit card information by email
as that is not a secure form of transmission. Our credit card processor
do not allow off-line payments.
Online orders will be confirmed via automated email. There will be no
manual confirmation. You may check the status of your order by login to
your online account any time after you placed the order You will be notified
if an item will not ship within 48 hours due to availability.
Please use care when entering your shipping address. If you enter an incorrect
address and package need to be reshipped, you are response for all cost
to reship plus a $5.00 handling fee.
Please make sure your email address and phone number are accurate or your
order may be delayed. If your email bounces your order will be delayed.
If we don't have your proper billing address (this is the address your
credit card bill comes to) your order will be delayed or voided.
Order Cancellation
You may only cancel the order via email BEFORE the order status is changed
to "Shipped". There will be no cancellation after the order
is shipped.
You may not cancel the order because of delay in transit that is out of
our control.
You may not cancel the order because of package lost in transit. We record
the ship date in your order record when we ship the order. We will assume
the order is lost in transit if you do not receive your order 2 weeks
after the order is shipped. The order will be reshipped within three days
after you notify us via email that you have not received the shipment
2 weeks after we ship the item.
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Shipping Policy
Shipping and Charges
UNDER NO CIRCUMSTANCES WILL ANY SHIPPING CHARGES BE REFUNDED
USPS Priority Mail is prefered because of UPS's automatic dismaissal of
all filed insurance claims.
- A handling fee of $2.50 added to all online orders
- The UPS and USPS rate are calculated via live connections and is the
exact charge from UPS and USPS
- The minimum weight of UPS is one pound. The minimum weight of USPS
Prority Mail is 12 oz
- Please note that our credit card processor require a 48 hour wait
on all credit card payment verification. Therefore if you choose next
day delivery, you package may not go out until 48 hours after your place
the order.
- Insurance and confirmation is required to protect package damage or
loss in transite.
- All packages that are less than $50.00 are self insured by us. This
will speed up damage or lost claim. No one will have to fill out claim
from and wait 60 days for small packages. $50.00 or above will be insured
by the carrier
- We reserve the right to change and choose other carrier if the shipping
cost and delivery time is not affected. .
Shipping Transite Time
USP Ground - up to 5 day across continental USA
USPS Priority Mail and First Class mail (under 12oz) - one to three
days.
International Shipping
Please Contact Us for International Shipping. We ship to most Europian countries,
Australia, New Zeland and most Asian Countries. Our credit card processor
restrict where we can accept Internation credit payment.We do not ship
to the following countries due to either international law or the high rate
of credit card fraud we have experienced. All shipping is at our discretion
and we reserve the right to decline any order or any portion of an order
to any country: Afghanistan, Cuba, Iran, Iraq, North Korea, Libya, Serbia,
Sudan, Romania, Indonesia, Singapore, Hungary, Belarus, Estonia, Latvia,
Lithuania, Slovak Republic, Ukraine, Russia, Yugoslavia, Macedonia, Philippines,
Thailand, Malaysia, Pakistan, India. |
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Return Policy
Return Policy
Please read the description of the item carefully. Please make any inquiry
before your place the order. All sales are final. Items are returnable only
if defective and will be replaced or repair at our discretion. Please be
sure to contact us if your have any problem when using out product. We will
do our best to have the problem resolved. Lot of "defect" turn
out to be improper use of the item.
Defective Item Return Authorization
Please contact us for a Defective Item Return Authorization Number for defective
items,
Shipping Defective Item to Us
Please return defective items insured and pack the defective item carefully.
It is important that you follow our Return Shipping Insturction. We reimburst
you the return shipping cost per our Return Shipping Instruction. We cannot
reimburst you anything other than the shipping and insurance cost according
to our Return Shipping Instruction. If you choose to ship the defective
item to us any other way, you will be response for any extra cost.
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Warranty
Warranty We offer
a 90 day warranty on material and workmanship for everything that is manufacture
by us. Please refer to our return policy for defective items. Product
manufacturers carry their own manufacturer's warranty. We will provide all
documentation necessary to make manufacturer's warranty claim. |
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Privacy Policy
Password and User IDs
Your user ID and password, should be
maintained as confidential and should not be shared with anyone or
distributed or disclosed to third parties. It is your responsibility to
notify us if you need to change or discontinue the user ID and password
and you may do so by contacting by phone, fax or via email. It is also
your responsibility to request such discontinuation immediately upon your
knowledge or belief that such user ID and/or password is or may be subject
to a breach of confidentiality.
Cookies
You should be aware that non-personal
information and data may be automatically collected through the standard
operation of our internet servers or through the use of "cookies." Cookies
are small text files a Web Site can use to recognize repeat users. We may
use cookies to recognize visitors and more quickly provide personalized
content or grant you unimpeded access to registered areas of our web site.
Information gathered through cookies also
helps us measure use of our site. Cookie data allow us to track usage
behavior and compile data that we use to improve the site and target
advertising. This data will be used in aggregate form; no specific users
will be tracked. We do not use cookies to uniquely identify you, except
where such use helps us to make your visit more efficient. Cookies help
you travel through our site efficiently.
Our Security Policy
We are awarded of your privacy concerns and
strive to collect only as much data as is required to make your internet
and/or product or service use experience as efficient and satisfying as
possible, in the most unobtrusive manner as possible.
The foregoing policies are effective as of
June 25th, 2001. We reserve the right to change this policy at any time by
notifying users of the existence of a new privacy statement. This
statement and he policies outlined herein are not intended to and do not
create any contractual or other legal rights in or on behalf of any party.
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Contact Us
Mailing
Address:
ATOZ
Business Computers
1000 South Fair Oaks
Pasadena, CA91105
eMail:
gooddealonly@hotmail.com
Phone: 323-256-1498
Fax: 323-258-7339
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